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Ordering Information

There are several ways you can order from Camcor, Inc

  1. Online at www.camcor.com
  2. Call us on our toll-free (800) 868-2462 order desk line
  3. Fax us at (336) 222-8011
  4. Download and print this Order Form and mail it to us at:
    Camcor, Inc.
    PO Box 1899
    Burlington, NC 27216-1899

 

There are several ways you can pay for your order from Camcor, Inc.®

  1. Credit Card/Debit Cards - We accept Visa, Master Card, Discover, and American Express
  2. Personal Check or Money Order - You can select "pay by check" on the order form, and send us a personal check or money order in U.S. dollars for the amount of your order (plus freight and any applicable tax). Please note that we are only able to accept postal money orders denominated in U.S. dollars or checks denominated in U.S. dollars and drawn on a U.S. bank. Personal checks may delay shipment pending clearance. Merchandise not shipped until funds clear.
  3. Wire Transfer – Call our accounts receivables department at (800)-868-2462 for more information.
  4. Open Accounts/Purchase Orders - Open account is available to approved industrial firms, public, private, and parochial schools, institutions, non-profit organizations, and federal, local, and state agencies. For credit considerations download our credit application. More information is available by calling our accounts receivables department at (800) 868-2462.

Credit Card Fraud

We take credit card fraud very seriously. For the protection of card holders and ourselves, orders that appear fraudulent may be held for manual review. If necessary, a representative will call you to verify the order. If we are unable to contact you within a reasonable period of time, the order may be canceled.

Manual review may delay the shipment and delivery of your order. We reserve the right to cancel any order before it is shipped.

Shipping Information

Camcor, Inc. uses parcel carriers including UPS and FedEx. Orders not shippable via UPS or FedEx due to product weight, size, shape, or safety standards will ship by motor freight (truck) common carrier.

UPS will NOT deliver to PO Boxes (can only be shipped via US Postal Service).

For residential and business orders shipped by motor freight (truck) common carrier, normal delivery is curbside or loading dock (Dock to Dock Delivery) and NOT inside the home or business. For any special request such as “in home”, “inside building”, “up elevators”, “up stairs”, “set up”, “lift gate truck”, the freight company will assess additional charges. Customers are responsible for any such charges.

Web Freight Saver

freight Saver Icon Items marked with this Freight Saver symbol have FREE shipping (via UPS Ground Service within the Continental US) when $ 79.00 or more of designated Freight Saver items are purchased on the same internet order.


Truck Freight

truck Freight OnlyThis symbol indicates products which can only be shipped via motor freight (truck). Customer will be billed motor freight (truck) charges upon shipment.

Truck Freight

Dock-to-Dock (no liftgate, no inside delivery)
This type of delivery requires a receiving area with a loading/unloading dock that is the same height as the trailer of a freight truck (photo: right).  The freight truck should be able to back up and unload directly from their trailer across to the dock/receiving area.   At that point, you or your designated staff will be responsible for receiving product and delivering to end user.   (If you do not have a dock or forklift, truck with lift gate delivery or inside delivery will be required)

Lift Gate

Truck with Lift Gate
This type of delivery is needed when the loading/unloading dock is not high enough to accommodate the trailer of a freight truck or there is no loading dock.  The truck will have a movable (up/down) tail gate (photo: right) that allows product to be moved from the back of the truck to the ground.  Once the product is offloaded to the ground, you or your designated staff will be responsible for receiving product and delivering to end user. 

Truck with Inside Delivery
The freight truck driver will offload product and bring product into your building.  The driver will place product on the first floor of building.  This does not include unboxing, white-glove delivery, set-up, or installing product.  Please note that some freight companies may not make inside deliveries to some buildings depending on location or certain inside conditions.  If installation or white-glove services are needed, please contact us at 800-868-2462 or email info@camcor.com for additional quote. 


Hazardous Materials

Hazardous Materials WarningThese items require special handling charges and cannot be shipped by overnight carrier.


Drop Ship Items

This item will be shipped direct from the manufacturer within 7 to 10 days. Please allow extra time for order processing as delivery time is subject to availability.

 

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